Service Quality Management in Passport Issuance at Class I TPI Immigration Office Surabaya. Socious Journal, [S. l.], v. 1, n. 6, p. 11–21, 2024. DOI: 10.62872/t5k54675. Disponível em: https://nawalaeducation.com/index.php/SJ/article/view/821. Acesso em: 25 apr. 2025.